TOGO operates its business in compliance with ethics. We have developed a set of corporate governance rules, systems and operational procedures, based on the commitment and the framework of honesty, legitimacy, reliability and mutual respectability. Our company also formulates effective governance mechanisms and complies with laws, government rules and regulations.

• Ensure the provision of satisfactory systems and services
• Offer professional services with no false or overstated messages
• Comply with consumer protection related ordinances

• Respect customers' privacy and avoid information disclosure without authorization
• Comply with intellectual property right and privacy protection related ordinances
• Include policy of intellectual property protection and privacy protection in operation manual and guidelines

• Under any circumstances, there is always the priority of being loyal to the company over individual interests.

• Comply with Prevention of bribery ordinance
• Include principle and measures of prevention of bribery in operation manual and guidelines

TOGO profoundly understands the importance of environmental protection. Apart from inculcating our staff with the knowledge of environmental protection, we have also developed the following policies to fulfill our obligation and to reinforce staff’s daily consciousness on environmental protection.

• Invest in equipment to achieve resources recycling and avoid using one-off disposable products
• Establish focus group to implement "Reduce, Reuse and Recycle"
• Establish mechanism to review the effectiveness of resources saving measures
• Include "Reduce, Reuse and Recycle" principle in operation manual and guidelines

• Remind colleagues to switch off all computers or other electrical appliances which are not being used
• Prioritize consuming and using electrical appliances with Grade One Energy Label

• Encourage employees to discuss measures and to hold promotional activities for environmental protection, in order to raise their awareness about this.
• Carry out the "Green Ambassador" scheme and let every employee integrate into the activities for environmental protection.

• Carry out environmental protection plans and set goals for improvement
• Participate in certifications or award schemes for environmental protection
• Regular updates on environmental protection issues, policies and regulations, which are related to company's business

TOGO is actively involved in different voluntary work and community activities, to practice public responsibility, to understand the community culture and to help people in need, as to contribute to the society. We participate in a wide variety of community services, such as:

• Support and get involved in public welfare activities in the district
• Organize a volunteer team to help the minorities
• Set an annual target for voluntary work
• Subsidize staff to organize volunteer services
• Provide leave for volunteer work to staff

• Set an annual money donation target
• Establish partnership with community and charity organizations to support their flag days and other charitable fund-raising activities

• Develop internship training program with institution partners
• Provide more learning and employment opportunities for local university students that they can gain more working experience

• Provide training to staff for delivering volunteer service
• Establish corporate volunteer team to organize corporate volunteer and set target project annually

TOGO treats staff as an important asset. Apart from paying attention to employees' satisfaction and loyalty to work, we also hope to unleash their potentials. Our company shares its success with the employees, takes care of what they need, creates a pleasant working environment, provides promotion opportunities and different kinds of supports:

• Collect opinions from management team, customers or employees to identify training categories
• Encourage employees to have life-long learning, provide on-the-job training programs and opportunities for sustainable development
• Improve employees' working skills and related professional knowledge

• Establish open and transparent channels for internal communication
• Carry out survey regularly on employees to understand their satisfaction level towards their job
• Encourage employees to share related working experience, to impart skills and knowledge to each other, so that they are given different development opportunities
• Regularly monitor employees’ training progress and evaluate the process and training effectiveness
• Continuously provide different training activities to our employees and set annual training targets and number of hours, to strengthen their value and encourage their participation on self-enhancement

• Established a set of procedures to handle matters related to equal opportunities
• Comply with "Equal Opportunities" related ordinances in staff recruitment, promotion and work arrangement
• Establish execution and complaint procedures for "Equal Opportunities" measures
• Include "Equal Opportunities" policy in operation manual and guidelines

• Set up an incentive program with bonus or rewards
• Purchase insurance for staff

• Provide a healthy, safe, and happy working environment
• Comply with statutory normal working hours and allow flexible overtime work
• Pay attention to employees’ work-life balance
• Set special holiday, such as compassionate leaves, paternity leaves, marital leaves, etc.
• Invite employees and their family to join our company activities

• Provide "Occupational health & safety" facilities and training programs for staff
• Establish mechanism to review the effectiveness of "Occupational health & safety" measures
• Include "Occupational health & safety" policy in operation manual and guidelines